Privacy Policy

We value your privacy and appreciate your trust in us. This Privacy Policy is a legally binding document between you and “Lacuna Light”.

The terms ‘We’, ‘Us’, ‘Our’, ‘Company’ individually and collectively refer to Lacuna Light website and the terms ‘You’, ’Your’, ‘Yourself’ refer to the users.

The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the accept tab or by use of the website or by other means) and will govern the relationship between you and Lacuna Light for your use of the website.

Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to the collection, storage, processing and transfer of any or all of your personal and non-personal information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

“Lacuna Light” is committed to ensuring that your privacy is protected. Should we request for certain information to identify you on your next visit, you can be assured that it will only be used in accordance with this privacy statement.

“Lacuna Light” is a brand marketed and distributed by Revista Cosmetics Pvt. Ltd., an Indian Company having its registered office at Mumbai 400056, MH, India.

USER INFORMATION

To avail certain services on our Websites, users are required to provide certain information for the registration. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. We might collect your billing name, billing address and payment method when you purchase products from our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

A record of your information and product interests may also be maintained and/or acquired about you from our present and/or future affiliates as well as from information you post in a public space.

This Website is directed to be used by adults only who are above the age of 18 years. We do not knowingly collect information from minors. Minors should not be using this website with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

COLLECTION OF INFORMATION

We collect information directly from you when you register on our website. We collect information if you provide us feedback on our website or when you contact us via email or phone. We also get information about you from third parties integrated with our website and social media.

We collect information from you passively with tools like Google Analytics, Google Webmaster, browser cookies and web beacons which collect information about your usage of our website. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. Your IP address however does not identify you personally.

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer.. The only personal information a cookie can contain is information you supply.

The use of cookies is a common practice adopted by most major websites to better serve their clients. “Cookies” help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We may offer certain features that are only available through the use of a “cookie”.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session.

You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session.

LINKS TO THE OTHER SITES

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also. If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. We shall in no way be responsible in way for your use of such sites.

INFORMATION SHARING

We may share the sensitive personal information to any third party without obtaining the prior consent of the user in certain circumstances. We will share information with third parties, vendors and business partners who perform services on our behalf. Some third parties may be located outside of India. The third parties may use the information we give them as described in their privacy policies.

We may share information if it is requested or required by law or by any court or governmental agency or investigatory body or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. We may also share information if required to comply with the law or to protect ourselves or when we are investigating potential fraud. We will share information to respond to a court order or subpoena. These disclosures are made in good faith and belief and for complying with the applicable laws and regulations.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure this information.

However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party. Data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard IS/ISO/IEC 27001 however we cannot guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be considered as publicly available information and is available to anyone with Internet access.

UPDATES TO PRIVACY POLICY

Our privacy policy is subject to change at any time without notice. Your continued use of the Website following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. To make sure you are aware of any changes, please review this policy periodically.

GRIEVANCE REDRESSAL

We welcome your feedback, complaints or concerns. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at [email protected] Any disputes arising under this Policy shall be governed by the laws of India.